Privacy Policy
Last Updated: February 7, 2025
1. Information We Collect
1.1 Personal Information
- Name and email address
- Billing and shipping addresses
- Payment information (processed securely through our payment processors)
- Student verification documents (for student discounts)
- Account login credentials
1.2 Automatically Collected Information
- IP address and location data
- Browser type and version
- Operating system
- Download history and product usage
- Website interaction data
2. How We Use Your Information
2.1 Primary Uses
- Processing your orders and payments
- Providing customer support
- Sending product updates and security notifications
- Verifying student status for discounts
- Preventing fraud and unauthorized access
2.2 Communication Purposes
- Order confirmations and receipts
- Product updates and security alerts
- Newsletter (opt-in required)
- Support responses
- Account security notifications
3. Data Storage and Security
3.1 Security Measures
We implement industry-standard security measures including:
- SSL/TLS encryption for all data transmission
- Secure password hashing
- Regular security audits
- Limited staff access to personal data
4. Data Sharing and Third Parties
4.1 We Share Data With:
- Payment processors for transaction processing
- Email service providers for communication
- Student verification services (when applicable)
- Cloud storage providers for data backup
4.2 We Do Not:
- Sell your personal information
- Share data with unauthorized third parties
- Use your data for purposes not specified in this policy
5. User Rights
You have the right to:
- Access your personal data
- Request data correction
- Request data deletion
- Opt-out of marketing communications
- Export your data
6. Cookies and Tracking
We use cookies for:
- Session management
- User authentication
- Shopping cart functionality
- Website analytics
- User preference storage
7. Children's Privacy
Our services are not intended for users under 16 years of age. We do not knowingly collect data from children under 16.
8. International Data Transfers
Your data may be processed in servers located outside your country. We ensure appropriate safeguards are in place for international data transfers.
9. Data Retention
We retain your data for:
- Active accounts: Duration of account activity
- Closed accounts: 2 years for legal and tax purposes
- Transaction records: 7 years as required by law
10. Changes to Privacy Policy
We may update this policy periodically. Users will be notified of significant changes via email.
11. Contact Information
For privacy-related inquiries, contact our Data Protection Officer at:
Email: [email protected]
