SupportCandy Timer is a powerful extension designed to provide accurate and easy-to-use time tracking within the SupportCandy help desk system. By enabling agents to start, pause, and stop timers on individual support tickets, this tool ensures every minute spent assisting customers is logged precisely.
Effective time management is critical for support teams aiming to optimize productivity, improve billing accuracy, and monitor workload distribution. SupportCandy Timer simplifies this process by integrating directly into the ticket interface, allowing users to manage their time without interrupting their workflow.
The timer also helps managers analyze the time allocation for various tasks and tickets, identify bottlenecks, and make data-driven decisions to boost operational efficiency. Whether you need to track billable hours or ensure timely ticket resolutions, SupportCandy Timer is an indispensable tool for modern customer support teams.
Visit the developer’s website today to explore how SupportCandy Timer can transform your support operations and maximize your team’s effectiveness.
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Published:
Oct 10, 2025 11:43 AM
Version:
v3.1.5
Category:
